Return and Cancellation Policy
Introduction
Globe Advisory Services, operated by Sphaira Advisory Services LLP (“we”, “us”, “our”), is dedicated to providing exceptional services related to study abroad, visa assistance, and visa consultation. This Return and Cancellation Policy outlines the terms under which you may cancel our services and any applicable refunds.
Cancellation Policy
Service Cancellation by Client
- Notice of Cancellation: You may cancel our services at any time by notifying us in writing via email at info@globeadvisoryservices.com.
- Cancellation Fees: Depending on the timing of your cancellation, a cancellation fee may apply:
- Before Service Initiation: If you cancel before we have started processing your application or providing our services, you may be eligible for a full refund minus a processing fee.
- After Service Initiation: If you cancel after we have begun processing your application or providing our services, a partial refund may be issued at our discretion, based on the extent of the work completed.
- After Service Completion: No refund will be provided if you cancel after the services have been fully rendered.
Service Cancellation by Us
We reserve the right to cancel your service at any time if you violate our Terms and Conditions or if we are unable to provide the requested services due to unforeseen circumstances. In such cases, you will receive a full refund.
Refund Policy
- Eligibility for Refund: Refunds are provided based on the following criteria:
- Full Refund: Eligible if the service has not yet been initiated.
- Partial Refund: Eligible if the service is partially completed. The refund amount will be prorated based on the work completed.
- No Refund: If the service has been fully completed or if you cancel after the service is completed.
- Refund Process: To request a refund, please contact us at info@globeadvisoryservices.com. Refunds will be processed within 30 days of the approval of your request and will be issued using the original payment method.
Non-Refundable Services
Certain services and fees are non-refundable, including but not limited to:
- Application fees paid to educational institutions or governmental authorities
- Express or rush processing fees
- Third-party service fees
Modifications to Services
If you need to modify the services you have requested, please contact us at info@globeadvisoryservices.com. Modifications may be subject to additional fees based on the extent of the changes required.
Contact Information
If you have any questions or concerns about our Return and Cancellation Policy, please contact us at: Email: info@globeadvisoryservices.com